Sentinel
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Sentinel
Description
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Full-grain leather upper
Built from smooth full-grain leather that doesn’t just shine on day one – it softens, darkens at the edges, and slowly picks up a patina that looks better the more you put it on duty. -
All-leather lining
Fully lined in leather so the inside feels closer to a dress shoe than a rough work boot. Less plastic, less noise, more of that quiet, broken-in comfort. -
Leather footbed
A leather-covered insole that shapes to your foot over time instead of fighting it. Starts out supportive, then turns into that “I’ve had these for years” feel much faster than it should. -
Triple-layer midsole
Three layers underfoot combine structure and give, so you get a solid platform without the stiff, brick-under-your-feet break-in that scares most people away from leather boots. -
Hand-stitched combo outsole
Leather for the profile, rubber for the grip. The hand-stitched combo sole keeps the Chelsea silhouette sharp while adding the kind of traction you actually want on wet sidewalks and station floors. -
Easy-on Chelsea silhouette
Elastic side panels and a pull tab mean you’re in and out in seconds. Clean enough for the office, tough enough to stay on watch from early trains to last calls – that’s why we call it the Sentinel.
Shipping Policy
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
Delivery Time
All items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
The shipping time depends on shipping way you choose.
We can supply multiple shipping options.
For normal opition, shipping time is:
US:6-12 working days
CA:8-15 working days
AU:6-10 working days
UK:6-10 working days
Refunds Policy
Returns & Exchanges
We want you to feel confident shopping with us.
If something isn’t right, we’ll make it right.
Order Changes & Cancellation
Orders can be cancelled or adjusted before shipment.
Once your order has shipped, it can no longer be cancelled.
If you need to make any changes, please contact us at
support@urbanatelierboots.com as soon as possible.
Returns
We accept return requests within 30 days of delivery.
You may request a return if:
- You received the wrong item
- The item arrived damaged or defective
- There is a quality issue with the product
For eligible return requests, we’ll work with you to find the best solution, which may include a return, replacement, or refund.
Returned items should be unused and in original condition whenever possible.
Exchanges & Size Issues
Need a different size or received the wrong item?
No worries — we’re happy to help.
In many cases, instead of asking you to return the item, we may offer:
- A replacement at a discounted price
- A partial refund
- Or another solution that saves you time and hassle
Our goal is to resolve the issue in the most convenient way possible and make sure you’re satisfied.
Shipping Costs
For returns due to quality issues or items sent in error, return shipping is covered by us.
For other situations (such as size adjustments), shipping costs may vary depending on the solution chosen.
Please contact our support team, and we’ll do our best to help find a fair and reasonable option.
Refunds
Once your return or resolution request is approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to be processed.
If we’re unable to resolve the issue with a replacement or alternative solution, a refund will be issued.
Need Help?
Email us anytime at support@urbanatelierboots.com
Our support team will respond within 24 hours.