Patrol
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Patrol
Description
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Full-grain leather upper
Built with full-grain leather that isn’t afraid of creases or scuffs. The more miles you put on it, the more the brown burnishes and softens, so it starts to look like it’s been on a few stories with you. -
All-leather lining
Fully lined in leather so the boot feels closer to a well-made dress shoe on the inside than a clunky work boot. Less plastic, less sweat, and a much nicer break-in once you’ve done a couple of long days in them. -
Removable leather insole
Cow leather footbed you can pull out, air out, or swap for your own inserts. It shapes to your step instead of collapsing flat, which is why the Patrol stays comfortable long after cheaper boots tap out. -
Triple-layer midsole
Three layers underfoot balance structure and give – firm enough that you feel planted, forgiving enough that walking the city, site visits, or all-day errands doesn’t feel like punishment. -
Hand-stitched combo outsole
Leather for the clean profile, rubber where you actually contact the ground. The hand-stitched combo sole adds grip and durability for wet streets and rough pavements without making the boot look bulky. -
Everyday patrol height
Cut just above the ankle with a straightforward 5-eyelet lacing system. Easy to dress up, tough enough to take a beating – built for people who don’t just sit at the desk, which is exactly why it’s called the Patrol.
Shipping Policy
Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. Average shipping time is about 7 to 10 working days. Your tracking number will be updated 3-7 days after your order has been shipped.
Delivery Time
All items in store may take 1 to 3 business days to process. Please add processing time to your shipping estimate below.
Here is an estimate of the shipping times. Due to factors that often affect international shipments, such as holidays, customs, and weather delays, we can only offer an estimate of shipping times.
The shipping time depends on shipping way you choose.
We can supply multiple shipping options.
For normal opition, shipping time is:
US:6-12 working days
CA:8-15 working days
AU:6-10 working days
UK:6-10 working days
Refunds Policy
Returns & Exchanges
We want you to feel confident shopping with us.
If something isn’t right, we’ll make it right.
Order Changes & Cancellation
Orders can be cancelled or adjusted before shipment.
Once your order has shipped, it can no longer be cancelled.
If you need to make any changes, please contact us at
support@urbanatelierboots.com as soon as possible.
Returns
We accept return requests within 30 days of delivery.
You may request a return if:
- You received the wrong item
- The item arrived damaged or defective
- There is a quality issue with the product
For eligible return requests, we’ll work with you to find the best solution, which may include a return, replacement, or refund.
Returned items should be unused and in original condition whenever possible.
Exchanges & Size Issues
Need a different size or received the wrong item?
No worries — we’re happy to help.
In many cases, instead of asking you to return the item, we may offer:
- A replacement at a discounted price
- A partial refund
- Or another solution that saves you time and hassle
Our goal is to resolve the issue in the most convenient way possible and make sure you’re satisfied.
Shipping Costs
For returns due to quality issues or items sent in error, return shipping is covered by us.
For other situations (such as size adjustments), shipping costs may vary depending on the solution chosen.
Please contact our support team, and we’ll do our best to help find a fair and reasonable option.
Refunds
Once your return or resolution request is approved, refunds will be issued to your original payment method.
Please allow 5–10 business days for the refund to be processed.
If we’re unable to resolve the issue with a replacement or alternative solution, a refund will be issued.
Need Help?
Email us anytime at support@urbanatelierboots.com
Our support team will respond within 24 hours.